Thursday, March 6, 2008

Visio crashes on print command

I had this problem for a long time..
The moment i used to give print command from visio, the system used to crash and there was the famous BSD. Carried on for a long time by converting them into pdfs and then printing them.

Finally it is solved.. I had to download and install the following update
WindowsXP-KB935843-x86-ENU
http://www.microsoft.com/downloads/details.aspx?FamilyID=69443b00-f831-4785-b292-dbf8cf002c6a&displaylang=en

As to why this was happening, this article gives some idea.
http://support.microsoft.com/kb/935843

My system config:
IBM Thinkpad T43
Windows XP SP2
Visio 2007 SP1 MSO

printer HP LaserJet 9000 PCL 6

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