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CCOR has been pioneered by HP (a scc member). It stemed out of the lack of coverage of sales and service functions in the SCOR model.
It stands as
Plan >> Relate >> Sell >> Contract >> Assist
It has been really difficult to get material on CCOR in the public domain. I would like to document whatever material i come across in my search to understand CCOR. Hopefully it cuts short someone else's search.
How to make your supply chain more valuable
Written by: Written by: Peter Bolstorff
June 2005
Edit 1:
Provision a BPA/BPM tool from Metastorm claims to have included CCOR model to help organizations model these processes faster.
1 comments:
The reason there is little information on CCOR is there has been virtually no development on the model (at least since I left the Council as its CTO). Both DCOR and CCOR were initially developed by HP's IT departments (process engineering).
The way the Supply-Chain Council worked during its first decade was that all proposed changes to the body of knowledge had to be validated by members who were on the operational side of the business. (That meant that companies had to make sure the model reflected how they related, sold, priced, and assisted their customers). There was originally the same issue with DCOR - the Design Chain Operations Reference Model. While SCOR (Supply Chain Operations Reference Model) has a good history - there has been some debate regarding how well CCOR and DCOR translate into real practice. There appears to be a better reception by practitioners to the VRM (Value Reference Model) components of product design and customer relations than CCOR or DCOR right now.
It is possible to mix and match model components. You can use pieces of the VRM with SCOR which I know some of the semiconductor and automotive folks have done. I believe the Value-Chain Group is developing case studies on their piece.
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